Shipping Policy

Fast. Fresh. Delivered to Your Door.

At Nectar Slice, we know you can't wait to get your hands on your order — and you shouldn't have to. That's why we've built one of the fastest, most reliable delivery experiences in Kenya. Here's everything you need to know.

Turnaround: We Move Fast

Nairobi & Environs:Your order is packed and dispatched within 24–48 hours, Monday–Friday, 9 am–5 pm. Most orders arrive at your doorstep the very next day.

Rest of Kenya:Delivered within 2–3 working days — no long waits, no excuses.

International:Shipped within 3–5 working days, so you're never far from your Nectar Slice fix.

You'll never be left guessing. The moment your order is on the move, a member of the Nectar Slice team will reach out to notify you. Real updates, real people.

Shipping Rates: Transparent & Fair

We keep it simple — you pay based on where you are, nothing more. No hidden fees, no nasty surprises at checkout.

Before you confirm your order, you'll see the exact shipping cost upfront, giving you full control to review, adjust, or walk away. We'd rather earn your trust than your forced sale.

Pro tip: Keep an eye out for our free shipping promotions on qualifying orders — because saving money never goes out of style.

Back Orders: We've Got You Covered

Out of stock today? Don't stress.

If an item is on back order, we'll ship everything that's ready right away — so you're not kept waiting on the whole order. When your back-ordered item arrives, we'll ship it to you free of any additional shipping or handling charges.

That's our promise: you pay once, we deliver twice if we have to.

Why Shop with Nectar Slice?

Speed you can count on

Same-day dispatch for most Nairobi orders

Nationwide reach

From Mombasa to Kisumu, we deliver

Transparent pricing

Know your cost before you pay

Real communication

A real person updates you, every step of the way

Zero extra fees on split shipments

Because that's just good service

Ready to order? Your Nectar Slice favourites are just a click away — and we'll handle the rest.

Questions about delivery? Reach out to us at 0703205813 — we're happy to help.